At Golden Oyster Time, we aim to provide a transparent and secure buying experience for all customers. Please review our return policy carefully before making a purchase.

Return Period

We offer a 7-day return period from the date of delivery. Return requests submitted after this period may not be accepted.

Return Eligibility

To be eligible for a return, the item must meet all of the following conditions:

  • Unworn and unused
  • In original condition with no signs of wear or damage
  • Includes original box, papers, tags, and all accessories

Non-Returnable Items

We do not accept returns for items that:

  • Show signs of wear, resizing, or alteration
  • Are missing original packaging or documentation
  • Have been damaged after delivery

Return Process

To initiate a return, you must contact us within the 7-day period via our Contact page or by email at contact@goldenoystertime.com. Approved returns will receive detailed instructions.

Return Shipping

Customers are responsible for return shipping costs. All returns must be securely packaged and shipped using a fully insured and trackable method. Golden Oyster Time is not responsible for items lost or damaged during return transit.

Inspection & Approval

All returned items are inspected upon receipt. Returns that do not meet our eligibility criteria may be rejected and returned to the customer.

Refunds

Once your return is received and approved, a refund will be issued to the original payment method. Processing times may vary depending on the payment provider.

Fees

We do not charge restocking fees. Original shipping costs may be non-refundable unless otherwise stated.

Exchanges

We do not offer direct exchanges. Customers may place a new order after a return is completed.

Shipping Reference

For details about delivery, insurance, and shipping procedures, please review our Shipping Policy.

Contact

If you have any questions about returns or refunds, please visit our Contact page or email contact@goldenoystertime.com.