FAQs – Golden Oyster Time

Are the watches authentic?

All watches offered by Golden Oyster Time are sourced through established channels and reviewed prior to sale. Each product listing includes detailed information about the watch, including condition and scope of delivery. For more details, please visit our Authenticity Guarantee page.

Do the watches come with box and papers?

Most watches include the original box and papers. The exact contents are specified on each product page. We recommend reviewing the product details carefully before making a purchase.

What is your return policy?

We offer a 7-day return period from the date of delivery. Items must be returned in original condition with all included accessories. For full details, please refer to our Returns & Refund Policy.

How is the watch shipped?

We ship within Canada using insured delivery services such as FedEx. All shipments include tracking and require a signature upon delivery to ensure secure receipt. For more information, please review our Shipping Policy.

What payment methods do you accept?

We accept bank transfers, credit card payments, and cryptocurrency. Payment details are provided during checkout or upon request. If you have questions about payment options, please contact us directly.

Do you ship internationally?

At this time, we only ship within Canada. This helps us ensure secure and reliable delivery for all orders.

Do the watches include a warranty?

Some watches may include the original manufacturer warranty if applicable. Any included warranty information is clearly stated on the product page. Please review the product listing or contact us for clarification before purchasing.

Can I contact you before placing an order?

Yes, customers are encouraged to contact us with any questions before purchasing. Please visit our Contact Page for more information.

How can I be sure about the condition of the watch?

Each product listing includes detailed information about the watch condition, including whether it is unworn or pre-owned. We aim to provide clear and accurate descriptions so customers can make informed decisions.